Staff Profiles
Louise Lewis: Louise is a Fellow of the British Dispensing Opticians. She has been with the practice for 8 years, having previously worked for another optometrist in Newcastle upon Tyne. She has been to America on a management course funded by the practice. Louise lives in Hebburn.
Donna Devonport: Donna is also a Fellow of the British Dispensing Opticians. She has worked at the practice for 9 years, and also gained some experience in New Zealand. She lives in Gosforth and works at a number of the practices.
Adele Needham: is an FBDO and has extensive experience in both multiples and independent opticians. She works part time in Eldon Square and lives in Newcastle upon Tyne.
Nicola Halliday: is a dispensing assistant who has previous experience with an optical manufacturer. Her role is in Eldon Square and Hexham, and she hails from South Shields.
Michelle Turnbull: is a dispensing assistant/receptionist, covering Newbiggin and Eldon Square. She lives in Blakelaw and with the help of the practice, has completed an NVQ in optical dispensing.
Sarah Eddy: looks after all the day-to-day office and financial administration for the practice, covering all branches. She lives in Acomb, Northumberland and has been with us for 13 years.
Rod Storey: our laboratory manager, clocks up 25 years service in 2010, having produced lenses for patients throughout that period. Rod lives in Westerhope, Newcastle upon Tyne with his wife, and has worked with 3 generations of the Steven family.
Pauline Hutchinson: is our longest serving member of staff, just beating Rod’s service. She works as his part-time assistant in the Hexham laboratory. Pauline lives near to the practice in Hexham.
Leigh Naylor: is a Receptionist, primarily at Hexham, although she does cover occasionally at Haltwhistle. She has worked with us for some three years now.
Phillipa Rennie: has worked part time with us for the past eight years, off and on, as a Receptionist in the Hexham branch. She also lives in Hexham with her husband.
Christine Tweddle: Christine is our Receptionist and mainstay of the Haltwhistle practice, having been born and bred in the town. She has been with us for three years, having previously worked with a local building Society. She also covers other duties such as minor repairs to frames.
Joanne Stanton: is a part time Receptionist at Hexham, also covering Ponteland when required. She has been with the practice for 11 years and lives in Prudhoe.
Sylvia Kelly: looks after our Ponteland and Newbiggin branches, having a strong sales outlook. She lives in Ponteland and joined us two years ago, having worked in retail prior to that.







